Services

services-top
Surfsong is pleased to tailor services to meet your needs and coordinate any activities you may desire during your stay. Arrival dinners, provisioning for your villa, car rental, wedding receptions, tours and events are all easy to arrange.

Complimentary Services
Transportation from Road Town ferry or Tortola airport on arrival (for reservations within our minimum night stay)
Welcome beverage
Wi-Fi throughout the resort
Nespresso Coffee Machine with Capsules
Daily Housekeeping (except Sunday)
Concierge for all Activities & Services
Gilchrist & Soames’ BeeKind amenities

Transportation
Transportation on arrival to the resort is included with the minimum night stay. You’ll be met on arrival at the airport or Road Town ferry dock. A surcharge of $25 will apply to a pick-up from the West End ferry dock. Please let us know your arrival details two weeks prior to travel. If you have any delays with your flight or change to the ferry, please contact Surfsong’s office to avoid waiting fees.

Telephone/Wifi
Your villa has a dedicated phone line. The number will be given to you when your reservation is confirmed so that you may leave it with those who may need to reach you. Your villa number will not be given to callers but the resort staff will kindly take messages for you to ensure your privacy. Access to the resort’s wireless internet is complimentary and password protected.

Housekeeping & Amenities
Housekeeping is included every day except Sunday. Your villa is equipped with the following supplies: Nespresso machine, all natural, “BeeKind” shampoo, conditioner, body lotion, facial & bath soap along with basic household supplies: salt & pepper, paper towel, facial tissue & toilet paper, dishwashing liquid & powder, garbage bags. There is a room-safe and hairdryer in the villa. Bathrobes are provided for your convenience.

Welcome Beverage
After a day of travel, begin to unwind with a refreshing island drink.

Concierge Service
We are in the office daily to assist you with all of your plans.

Services By Arrangement

Provisioning & Dining
Pre-arranged provisions, arrival meals and take-out options make cooking effortless. We have a food and beverage team to ensure that your dining requirements are met. Private chef services are also available with ample notice. 48 hours notice is generally required.

We offer breakfast service each morning in our tropical courtyard from 8 – 10 am. Alternatively, you may have your breakfast delivered so that you can enjoy at your leisure and in the privacy of your villa.

In order to preserve the tranquility of our resort & to eliminate disruption to our guests, we do not operate a public restaurant on site. We do serve dinners on Monday and Thursday in our Tropical Courtyard and the menus vary each week ranging from $45 – $75 for a three course meal. Depending on the resort demand, other dinners may be requested or booked privately. Our Chef also has a menu of “Gourmet to Go” meals as well as delicious platters and picnic lunches ranging from $10 – $22 that you may order in advance to simply re-heat or finish in the privacy of your villa or set out for adventure. 24 hours notice is preferred.

Take-out is available from several restaurants for lunch and dinner. There is a wonderful selection of restaurants throughout the BVI from casual beach bars to fine dining and we are always happy to make recommendations, reservations and transportation arrangements.

Each villa features a fully equipped kitchen with dining area and al fresco private deck with BBQ. We can have your groceries waiting for you when you arrive.

Meal Packages
Make your vacation even more delicious. Choose from Surfsong’s meal packages — Additional to your choice of accommodations & priced per person. Beverages & beverage gratuity are additional.

Spa Services
Select from an array of spa services available in the privacy of your villa or at the Resort’s massage pavilion including, reflexology, Swedish, Deep Tissue, Shiatsu, Aromatherapy, Hot Stone, Indian Head Massage & Thai Massage. Manicure, Pedicure and Facials are also offered. Hair and make-up services available on request and as available.

This is just a selection of services – if you have any special requests please let us know and we’ll see what we can arrange. We select the best therapists on island for your specific needs – all services are based on availability.

Business Services
Send a fax, use the resort’s guest computer, print out proposals, scan documents, send a courier package or copy papers. Surfsong will assist you with all of your office requirements.

Snorkel Equipment
No need to fill your luggage with gear – we have ample stock of snorkels, fins and masks. There is a small rental fee for weekly or daily use of the snorkel equipment.

Laundry
Personal laundry may be done for you. $20/load for wash, dry and fold. Ironing service available for minimal charge.

Transportation & Car Rental
We’ll make the arrangements. We’ll quote rentals for you and confirm the reservation – in most cases, your car rental can be waiting for you at the resort when you arrive.